Terms & Conditions

Cool Fortress, LLC
Protecting What Keeps You Cool™

Effective Date: July 23, 2025

Last Updated: July 23, 2025 Welcome to coolfortress.com. These Terms and Conditions (“Terms”) govern your use of this website and any purchases made from Cool Fortress, LLC (“we,” “us,” or “our”). By accessing our site or purchasing from us, you agree to the following Terms.

1. Use of Website

You may only use this website for lawful, personal, and non-commercial purposes. You agree not to:

  • Violate any applicable laws or regulations
  • Interfere with the website’s functionality or security
  • Use the site to distribute malicious content

2. Our Products

Cool Fortress, LLC provides HVAC-related protection products designed to enhance HVAC safety, security, and efficiency. We do not sell HVAC systems or offer installation, maintenance, or repair services.

All product descriptions and availability are subject to change without notice.

3. Customer Responsibilities

When making a purchase, you agree to:

  • Provide accurate shipping and contact information
  • Ensure compatibility of protection products with your existing HVAC system (consult your HVAC technician if unsure)

4. Orders and Payment

Payment is due in full at the time the order is placed. Cool Fortress, LLC accepts cash, check, major credit or debit cards (“charge”), and approved financing options. All transactions must be authorized before fulfillment. In the event of a payment issue—such as a declined card or unapproved financing—we reserve the right to delay or cancel the order until payment is resolved.

5. Delivery, Installation, and Warranty

Cool Fortress, LLC does not ship products via mail or third-party carriers. Instead, a certified Cool Fortress representative will deliver and install the Cool Fortress protection unit directly on-site as part of your purchase experience. No returns are accepted once installation is complete, and all sales are final.

The structural components of the Cool Fortress are backed by a Lifetime Warranty. For full warranty details and conditions, click here to learn more..

6. Product Disclaimers

Our products are intended to supplement existing HVAC equipment by offering protective or supportive functionality. They are not substitutes for professional service, maintenance, or emergency repair. Always consult with a licensed HVAC technician before installing or modifying your system.

7. Limitation of Liability

To the fullest extent permitted by law, Cool Fortress, LLC is not responsible for indirect, incidental, or consequential damages related to product use, website access, or delays in shipping.

8. Intellectual Property

All content and branding on this website—including text, images, and product descriptions—is the property of Cool Fortress, LLC. Unauthorized use or reproduction is prohibited.

9. Privacy

By using our website, you consent to our data practices outlined in our Privacy Policy, including the collection of personal information for order fulfillment and communication.

10. Governing Law

These Terms shall be governed by the laws of the State of Florida. All disputes will be resolved in the courts of Osceola County, Florida.

11. Modifications

We may update these Terms from time to time. Updates will be posted on this page with the revised effective date.

12. Contact Us

If you have questions or concerns, please contact us at:

info@coolfortress.com
855-536-2665
 
coolfortress.com