Privacy Policy
Cool Fortress, LLC
Protecting What Keeps You Cool™
Effective Date: July 24, 2025
At Cool Fortress, LLC (“we,” “our,” “us”), your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit coolfortress.com or interact with our services.
1. Information We Collect
We collect personal information that you voluntarily provide to us, including:
- Name
- Residential or service address
- Phone number
- Email address
- Details about your air conditioning unit (e.g., brand, model, service history, or installation data)
We may also collect technical data such as your IP address, browser type, and usage patterns through cookies and other tracking technologies to improve our website performance.
2. How We Use Your Information
Your information helps us:
- Provide HVAC-related products, services, and support
- Schedule appointments and communicate with you
- Respond to service requests or inquiries
- Improve our website, products, and customer service
- Send service reminders, promotional content, or updates (you may opt out at any time)
3. How We Share Information
Cool Fortress, LLC does not sell your personal information. We may share information with trusted service providers who assist us in running our business, provided they comply with confidentiality obligations and use the information solely to assist us.
4. Data Retention and Security
We store your personal information for as long as needed to fulfill the purposes outlined above or comply with legal obligations. We implement security measures to protect against unauthorized access, disclosure, or misuse, but no system is completely foolproof.
5. Your Rights and Choices
You have the right to:
- Access or update your personal information
- Request deletion of your data (subject to legal obligations)
- Opt out of receiving marketing emails
To exercise these rights, email us at info@coolfortress.com.
6. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. You can set your browser to refuse all or some browser cookies, though parts of the site may not function properly.
7. Updates to This Privacy Policy
We may modify this Privacy Policy periodically. Any updates will be posted on this page with the revised effective date.
8. Contact Us
For any questions about this Privacy Policy or your personal data, please contact: